Stay Tuned Terms and Conditions

Stay Tuned Terms and Conditions

Stay Tuned Performance Pty Ltd (“Stay Tuned”) services include modifications and upgrades, diagnostics, maintenance, servicing and repairs as deemed necessary by our experienced technicians. The following terms and conditions apply to our work and the supply of any consequential parts.

Customer Responsibilities

It is the customer's responsibility to inform us of any pre-existing issues with the vehicle and to provide accurate information regarding the vehicle's history, maintenance, and usage. Failure to do so may affect our ability to diagnose and repair the vehicle effectively.

Acceptance

By accepting this Job, the customer acknowledges and agrees to these terms and conditions.

 Estimate Only

The estimate for this job is indicative and covers the cost of parts and labour as specified and is provided for informational purposes only and does not constitute a binding contract until accepted by both parties. While every effort is made to provide accurate estimates, there are a range of situations that may result in changed costs including but not limited to unknown or undisclosed vehicle issues, non-standard parts and work by other workshops and worn or unserviceable components, which could affect the final cost. The final cost may vary based on actual work performed and any additional services required.

 Job Duration

Any time or date or month stated by Stay Tuned for anticipated or promised completion of services is an estimate only and not a contractual commitment. We will use reasonable endeavours to meet any estimated dates for provision of Services but will not be liable for any loss or damage suffered by You or any third party for failure to meet any estimated date.

 Authority to operate vehicle

Stay Tuned and their employees may operate the above vehicle for the purpose of testing, inspection or delivery at your risk.

 Damage to your Vehicle

You will not be responsible for loss or damage to vehicle to articles left in the vehicle in case of fire, theft, accident or any other cause beyond our control.

 Payment Terms

Payment is due upon completion of services, unless prior arrangements have been made. We accept cash, credit/debit cards, and other forms of payment as specified in our payment policy. An express mechanic’s lien is acknowledged on the above vehicle to secure the amount of the repairs invoiced.

 Personal information

We may request that You provide Us with Your Personal Information in order to provide the goods or services to You. You agree that we may access, store or use any information that You provide in accordance with the terms of Our Privacy Policy which is available on Our Website. If you do not provide such authorisation or information, we may be unable to provide You with our goods or services.

 Assignment

You may not assign or transfer any of your rights or obligations under these terms and conditions. We may assign our rights and obligations without your consent.

 Warranty

Stay Tuned provides a limited warranty on parts and labour for the period of your ownership of the Vehicle and for a specified period following the completion of the repair work. We will make good any defective or faulty workmanship if the defect or damage is attributable to faulty workmanship by us. This warranty covers defects in materials and workmanship under normal use and service. We are not liable to rectify or repair subsequent any damage or deterioration the vehicle which is a result of normal ageing or usage wear and tear or through exposure to the elements or as a result of further damage being sustained to the repaired section of the Vehicle and you agree not to make any such claim. You agree that we are not required to make good the faulty workmanship performed by third parties. These warranties are void if repairs are tampered with by other parties. You must bear the cost of claiming under this warranty. We have no other liability under this warranty, including liability for any loss of your time or Vehicle use, or for any rental vehicle or transport costs.

 Exclusions and limitation of liability

Stay Tuned liability is limited to (at our option) repairing or replacing the relevant parts, resupplying the services or, in either case, paying for the cost of doing so.  Our maximum liability to you for any loss or liability, including but not limited to consequential damages or loss of use of the vehicle, you or any other person may suffer or incur in connection with Stay Tuned supply of parts or services, is limited to the value of the quoted or invoiced work.

 Indemnity

You indemnify Stay Tuned against all loss and liability we suffer or incur (either directly or indirectly) in connection with your breach of these terms and conditions or any other act or omission by you, or any amounts incurred or expended by Stay Tuned in exercising or enforcing our rights under these terms and conditions.